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FAQ

  • Q: How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q: Are you a direct manufacturer or a trading company?

    We are a direct manufacturer, and we have our own overseas marketing department and our own brand
  • Q: What products and services can you provide?

    We are a professional manufacturer of small kitchen appliances with a wide range of products, including rice cookers, pressure cookers, air fryer, stew pots, cooking utensils, etc. We not only accept OEM orders, but also provide professional ODM services.
  • Q: What application fields are your products mainly involved in?

    Small kitchen appliances, portable travel goods, lamps and lanterns.
  • Q: Can you customize the production line according to the sample?

    Yes.
  • Q: How many employees does your company have, and how many technicians are there?

    The company currently has more than 1,300 employees, including more than 60 professional and technical personnel and more than 30 engineers.
  • Q: What is the payment method?

    When quoting, we will confirm the transaction method with you, usually FOB Ningbo. TT 30% advance payment, the balance sees a copy of the bill of lading. Of course L/C is also acceptable.
  • Q: How to deliver the goods to customers?

    We are located in the beautiful Xiaoshan District of Hangzhou, close to Beilun Port and the airport, and convenient for export. Usually by sea, in emergency or special circumstances, it can also be by air according to customer requirements.
  • Q: Where are your goods mainly exported to?

    Our products are mainly exported to the United States, Germany, Britain, South Korea, Australia, Canada, Russia, Southeast Asia and other countries.

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